During an external audit by the Class on behalf of ship flag or an internal audit by the company, deficiencies and shortcomings onboard are likely to be found. In such cases, the ISM Code categorizes these either as Observation, Non-conformity or Major Non-conformity. The following article attempts to clarify the difference between these widely used terms and explain with an example how to handle effectively any ‘non-fulfilled’ requirement that has been found onboard and may pose risks to safe...
https://safety4sea.com/cm-ism-code-how-to-handle-non-conformities/