Beneficial cargo owners believe that there has been an erosion of trust between service provider and customer that has left shippers shocked and angered at the failure of lines to accommodate their customers during this period of the pandemic.
European Shippers’ Council (ESC) members believe that the European authorities should be concerned about the poor service provided by the carriers who are geared to earn profits without providing a service that is fit for purpose.
“Our suggestion to the...
https://container-news.com/breakdown-in-trust-leaves-shippers-outraged-at-vessel-operators/