E-Commerce

Hawaiian Airlines sees advantage in Amazon pivot to Airbus freighter

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WASHINGTON — The introduction of Airbus A330 freighters in Amazon’s air logistics operation opens...

https://www.freightwaves.com/news/hawaiian-airlines-sees-advantage-in-amazon-pivot-to-airbus-freighter

Flexport founder says ousted CEO lost customer focus, spending discipline

Last week’s dismissal of Dave Clark as Flexport’s chief executive officer was prompted by his neglect of customers and freight growth to focus on expensive technology development for Amazon-like last-mile delivery, reinstalled CEO Ryan Petersen told FreightWaves. 

The Flexport founder stressed the leadership change doesn’t mean the company is returning to being a nuts-and-bolts freight forwarder and will continue its transformation into an end-to-end logistics provider, aided by the June acquisit...

https://www.freightwaves.com/news/flexport-founder-says-ousted-ceo-lost-customer-focus-spending-discipline

Container Shipping’s Adaptive Strategy For Changing Customer Dynamics

Credit: container-news

Container shipping is a vital part of the global economy, transporting about 90% of the world’s trade. But the industry is facing new challenges and opportunities in the digital age, as e-commerce reshapes customer expectations and demands. How can container shipping adapt to these changes and remain competitive and sustainable? In this article, we will explore some of the key drivers and trends of container trade growth, and suggest some strategies for container shipping...

https://mfame.guru/container-shippings-adaptive-strategy-for-changing-customer-dynamics/

Running on Ice: Del Monte fruit cups slide into e-commerce world

Hello, and welcome to the coolest community in freight! Here you’ll find the latest information on warehouse news, tech developments and all things reefer madness-related. I’m your controller of the thermostat, Mary O’Connell. Thanks for having me!

All thawed out

(Photo: Jim Allen/FreightWaves)

Produce champion of the grocery store, Fresh Del Monte is making some changes to its supply chain. Recently it announced a partnership with Flowspace, a software platform and distribution network for...

https://www.freightwaves.com/news/running-on-ice-del-monte-fruit-cups-slide-into-e-commerce-world

Kodif brings low-code generative AI solutions to e-commerce merchants

In the domain of customer service and support, generative artificial intelligence is set to revolutionize the landscape. Technology research firm Gartner predicts a 20% to 30% reduction in traditional service agents by 2026 as businesses adopt AI solutions to streamline processes. This technology not only boosts employee productivity by reducing handle times but also enhances interaction quality through reusable knowledge creation.

To help e-commerce merchants utilize generative AI to compete on...

https://www.freightwaves.com/news/kodif-brings-low-code-generative-ai-solutions-to-e-commerce-merchants

Amazon Air cuts ties with Silver Airways

Amazon’s private airline that outsources cargo flying to third parties has ended its partnership with Silver Airways, a small regional carrier that operated five small ATR72-500 turboprop planes on small feeder routes, FreightWaves has confirmed.

Silver Airways, a privately held regional airline based in Fort Lauderdale, Florida, that operates passenger service in the Southeast, the Bahamas and the Caribbean with small propeller aircraft and seaplanes, began flying under contract with Amazon...

https://www.freightwaves.com/news/amazon-air-cuts-ties-with-silver-airways

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