Fred Smith

At 50, FedEx faces new opportunities and challenges

As Monday broke over Wall Street, 60 top FedEx Corp. executives stood at the podium of the New York Stock Exchange to ring the opening bell for trading. Cities across the globe from Kuala Lumpur, Malaysia, to the company’s home in Memphis, Tennessee, were lighting landmarks, and airports were hued in its orange and purple colors. Last week, a portrait series collaboration with the famed photojournalist Annie Leibovitz was published to spotlight and elevate FedEx’s small business customers....

https://www.freightwaves.com/news/at-50-fedex-faces-new-opportunities-and-challenges

UPS, Teamsters expected to ink deal no later than June 30

A leading parcel industry consultant said Tuesday that he expects a contract agreement between UPS Inc. and the Teamsters union to be reached no later than June 30.

The comments from Satish Jindel, president of Ship Matrix Inc., are the first from any consultant to go as far as forecasting a time frame for averting what could be a potentially devastating walkout by 350,000 UPS-employed Teamsters. Jindel has also gone on record as saying there is no chance there will be a strike.

In a follow-up...

https://www.freightwaves.com/news/ups-teamsters-expected-to-ink-deal-no-later-than-june-30

FedEx launches 50-day humanitarian initiative to mark 50th anniversary of flight

FedEx Corp. (NYSE: FDX) said Monday it has launched a 50-day humanitarian initiative that will culminate on April 17, the 50th anniversary of the company’s first day of flight and ground operations.

The program, which FedEx coined 50 Days of Caring, calls on company employees to give back to their communities through service projects across the globe. The company said it will hold events and share stories that honor employees and customers. 

Separately, FedEx said it had surpassed its FedEx Cares...

https://www.freightwaves.com/news/fedex-launches-50-day-humanitarian-initiative-to-mark-50th-anniversary-of-flight

FedEx launches long-awaited operational integration

FedEx Corp. said Wednesday it has launched a long-awaited strategy to integrate all of its operations, a move that signals the end of the operationally siloed business model that was the hallmark of FedEx’s first 50 years.

The strategy, Network 2.0, will cost about $2 billion to implement over the next five years, company executives said during a meeting of analysts and investors at its Memphis, Tennessee, headquarters. If all goes according to plan, it will add $2 billion to FedEx’s (NYSE: FDX)

https://www.freightwaves.com/news/fedex-launches-long-awaited-operational-integration

FedEx taps Carere as company’s first chief customer officer

FedEx Corp. said Thursday that it named Brie Carere, currently its chief marketing and communications officer, to be the company’s first chief customer officer.

Carere, 42, will have a wide berth at FedEx (NYSE: FDX). She will oversee a centralized operation that encompasses strategy, sales, product development, digital experience, marketing, communications, customer experience, revenue management and FedEx Office retail teams. 

The new alignment is designed to support what FedEx called a...

https://www.freightwaves.com/news/fedex-taps-carere-to-manage-end-to-end-customer-experience

FedEx faces its quarters of truth

On FedEx Corp.’s mid-December analyst call, Frederick W. Smith, FedEx’s founder, chairman and CEO, was asked by Scott Group, an analyst at Wolfe Research, to comment on the prospects for profit margin improvement in the quarters ahead. Smith, making a cameo appearance to answer questions specifically for him, said “there is a massive margin improvement opportunity” at the company.

He then directed his second-in-command, President and COO Raj Subramaniam, to fill in the blanks.

Those seven words...

https://www.freightwaves.com/news/fedex-faces-its-quarters-of-truth

FedEx pledges help to ground contractors converting to carbon neutrality

FedEx Corp. (NYSE:FDX) plans to help its more than 5,500 U.S. ground delivery contractors achieve carbon-neutral operations by 2040 — assistance that the company is not automatically compelled to provide because the contractors are not FedEx employees.

In a brief statement, the Memphis, Tennessee-based company said on Friday that it will “collaborate” with its ground contractors, which are known as independent service providers (ISPs), to ensure that all pickups and deliveries are executed with...

https://www.freightwaves.com/news/fedex-pledges-help-to-ground-contractors-converting-to-carbon-neutrality

Can parcel carriers get ahead of the B2C density curve?

FedEx Corp. (NYSE:FDX) Chairman and CEO Frederick W. Smith has said that “density is our destiny.” Beyond the clever turn of phrase, Smith’s words ring very true. For carriers of all modes, building effective shipment density is critical to sustained profitability. But it is especially critical in the world of parcel delivery, a labor-intensive business that involves multiple stops by each driver every day.

For decades, the parcel-delivery industry was dominated by what is known as...

https://s29755.pcdn.co/news/can-parcel-carriers-get-ahead-of-the-b2c-density-curve

FedEx to expand international air offerings next quarter

A COVID-19 vaccine vial next to a FedEx aircraft. FedEx has won a Canadian government logistics contract to distribute COVID-19 vaccines.

FedEx Corp. (NYSE:FDX) said Thursday night that it will roll out two intercontinental delivery products within the next couple of months as it looks to beef up its lagging global e-commerce operations and capitalize on the continued tightness of international air cargo capacity resulting from government restrictions on air travel due to the COVID-19 pandemic.

The Memphis, Tennessee-based company will add nine European countries to its Europe-to-U.S. priority air delivery network, a move that...

https://s29755.pcdn.co/news/fedex-to-expand-international-air-offerings-next-quarter

FedEx unveils plan to be carbon neutral by 2040

FedEx Corp. (NYSE:FDX) said Wednesday it plans to reach carbon neutrality across its global delivery network by 2040, and as part of that strategy the Memphis, Tennessee-based company will transition to a fully electrified surface transport fleet by that time.

In addition, the company said it will spend $100 million to establish the Center for Natural Carbon Capture at Yale University, the alma mater of Frederick W. Smith, FedEx’s founder, chairman and CEO. The center will be tasked with...

https://s29755.pcdn.co/news/fedex-unveils-plan-to-be-carbon-neutral-by-2040

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