on-time performance metrics and standards Archives

Congress, STB try to help Amtrak get on track with performance metrics

4 May 2021

A photograph of an Amtrak train rolling down a desert field.

Congressional leaders and regulators are looking at ways Amtrak can improve its on-time performance, and they’re employing different tactics to get to that goal.

The freight railroads factor into Amtrak’s ability to meet certain on-time performance metrics because the railroads and Amtrak share the same track in certain areas of the U.S. rail network, such as near Chicago or along the Northeast corridor. By law, the freight railroads must give Amtrak and passenger rail priority use of the track.

L...

https://s29755.pcdn.co/news/congress-stb-try-to-help-amtrak-get-on-track-with-performance-metrics

In testimony before Congress, DeJoy rips into air carrier performance

25 February 2021

Postmaster General Louis DeJoy on Wednesday defended parts of what will likely be included in a 10-year strategy to save the struggling agency, including a cost-cutting measure that would expand delivery times and move more first-class mail from planes to trucks.

Testifying before the House Committee on Oversight and Reform, the U.S. Postal Service chief blamed air carriers for poor service during 2020, particularly during the end-of-year holidays.

“That [air] network over the last year has been...

https://s29755.pcdn.co/news/in-testimony-before-congress-dejoy-rips-into-air-carrier-performance

Amtrak’s on-time performance metric needs tweaks: AAR

1 December 2020

A photograph of an Amtrak train traveling across a grassy field.

Although the Federal Railroad Administration (FRA) has finalized the rule that defines on-time performance metrics for Amtrak, the Association of American Railroads (AAR) is hoping some outstanding issues will be addressed following the rule’s implementation.

One of the issues is ensuring that Amtrak’s published schedule for the traveling public gets updated so that it can better align with FRA’s on-time performance (OTP) metrics.

“While the proposed rule uses published schedules to measure the...

https://s29755.pcdn.co/news/amtraks-on-time-performance-metric-needs-tweaks-aar

Federal Railroad Administration finalizes on-time performance rule

17 November 2020

A photograph of an Amtrak train crossing a field.

The Federal Railroad Administration (FRA) has published a final rule on performance metrics for passenger trains, addressing an issue that has been in limbo for over a decade.

The rule sets forth metrics and a minimum standard measuring the performance and service quality of Amtrak trains, including metrics relating to on-time performance and train delays, customer service, and financial and public benefits, FRA said Monday.

The rule is important for the freight rail industry because Amtrak uses...

https://s29755.pcdn.co/news/federal-railroad-administration-finalizes-on-time-performance-rule