peak season e-commerce

‘Potentially unreliable’ shipping worries online shoppers 

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Despite concerns over the reliability of parcel delivery performance, most holiday shoppers will...

https://www.freightwaves.com/news/potentially-unreliable-shipping-worries-online-shoppers

US holiday spending to climb 3%-4% over 2022, NRF predicts

U.S. holiday spending will grow by 3% to 4% over the 2022 holiday to reach record levels of between $957.3 billion and $966.6 billion, the National Retail Federation said Thursday.

This year’s holiday spending is consistent with the average annualized increase of 3.6% between 2010 and 2019, NRF said. It also represents a slower pace than the past three years, when goods-buying soared amid trillions of dollars of pandemic-related federal stimulus provided to consumers, NRF said.

“It is not...

https://www.freightwaves.com/news/us-holiday-spending-to-climb-3-4-over-2022-nrf-predicts

FedEx drops ‘peak’ from surcharge vocabulary

FedEx Corp. has made it official: It is dropping the word peak from its description of delivery surcharges and replacing it with the word demand.

Effective Sept. 4, “any reference to ‘peak’ in a surcharge name will be replaced with and rebranded as “demand,” the company (NYSE: FDX) said in a notice on its website. The notice said that “during times of elevated volumes, high demand for capacity, and increased operating costs across our network, FedEx will implement demand surcharges. Demand...

https://www.freightwaves.com/news/fedex-drops-peak-from-surcharge-vocabulary

Parcel carriers post strong early holiday delivery performance, consultancy says

The major parcel-delivery carriers reported high on-time performance rates through November, which included Black Friday and Cyber Monday when holiday shopping spikes, consultancy ShipMatrix said Thursday.

In its survey, ShipMatrix said the three major carriers — FedEx Corp., (NYSE: FDX), UPS Inc. (NYSE: UPS) and the U.S. Postal Service — performed better this early holiday period than in 2021, when online demand was higher, capacity was tighter and FedEx’s ground delivery unit, FedEx Ground,...

https://www.freightwaves.com/news/parcel-carriers-post-strong-early-holiday-delivery-performance-consultancy-says

Peak season is upon us — what’s different this year?

Peak season isn’t what it used to be.

For decades, retailers had an idea of what to expect around the holidays: a short but massive plateau in volume and supply chains that (for the most part) were expected to run smoothly.

When COVID-19 hit, it changed everything. Peak season got even longer, demand got even stronger and supply chains were thrown completely out of whack.

But even in the new normal of peak season, there will always be some nuances from year to year, and 2022 is no different.

One...

https://www.freightwaves.com/news/peak-season-is-upon-us-whats-different-this-year

Uber gets in holiday spirit with new platform upgrades

Just in time for the holidays, one of the gig economy’s titans made a list of new features — and it’s worth checking it twice.

Uber (NYSE: UBER) on Monday released a slew of upgrades to its rideshare and delivery platforms, all geared toward holiday shopping, shipping and travel. New features include a dedicated Holiday Shop on Uber Eats and revamped version of its same-day delivery service Uber Connect.

“This year, whatever the holidays look like for you and your family, Uber is here to help you...

https://www.freightwaves.com/news/uber-gets-in-holiday-spirit-with-new-platform-upgrades

Postal Service announces holiday delivery preparations

USPS postal service delivery truck

It’s almost the most wonderful time of the year again, at least for consumers. For shippers and carriers, it’s a different story.

If you asked 10 logistics professionals when peak shipping season is, you would likely get 10 different answers. Some will claim it lasts from August to November; others will argue it begins in the spring; still others will contend it’s become a year-round affair. But regardless of which definition they use, shippers can expect a sharp increase in parcel volume to...

https://www.freightwaves.com/news/postal-service-announces-holiday-delivery-preparations

UPS to hire about 100K workers for peak season

A brown UPS delivery van parked outside a building

UPS Inc. said Wednesday it plans to hire approximately 100,000 seasonal workers ahead of the peak-season package-delivery cycle, about the same number as it hired during the last two peak periods.

UPS (NYSE: UPS) said it is filling full- and part-time seasonal positions — primarily personal delivery and CDL drivers, package handlers, and driver helpers — by offering “competitive wages” across multiple shifts in hundreds of U.S. locations.

Permanent positions also are available in some areas for...

https://www.freightwaves.com/news/ups-to-hire-about-100k-seasonal-workers

UPS, Postal Service excelled during peak delivery season, consultant says

UPS Inc. and the U.S. Postal Service turned in stellar delivery performances during the peak  holiday season, while FedEx Corp. lagged, according to data published late Friday by consultancy ShipMatrix Inc.

UPS (NYSE: UPS) delivered 96.9% of all parcels within its stated commitment times throughout the peak cycle, while the Postal Service delivered 96.5% of its parcels on time, according to ShipMatrix data. FedEx (NYSE: FDX) delivered 88.2% of its parcels within its stated commitment times. The...

https://www.freightwaves.com/news/ups-postal-service-excelled-during-peak-delivery-season-consultant-says

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