Not long ago, if a salesperson were to complain to the boss about making the tedious rounds to clients’ branches, the likely response was that it’s “just the cost of doing business.” After all, nothing comes for free. However, the cost of doing business has risen from a few hours of boredom to contracting a potentially deadly virus, and it’s a price that not many are willing to pay. The solution many have discovered is to change the definition of “doing business.”
Pretty much everyone is aware...
https://www.freightwaves.com/news/first-retail-now-b2b-in-person-deals-are-plummeting