Trucking has long been an accessible industry, but this is a mixed blessing.
While a lower barrier to entry allows more people to have a shot at success, it also means companies must go above and beyond to gain and keep customers. The more trucks and drivers a company adds, the higher customer standards become.
Earning customer approval isn’t just accomplished with on-time delivery, however. Communication and the ability to problem solve are the bedrock of carrier-customer trust.
“Customer...
Last-mile delivery platform Dispatch is now servicing areas in California and will add New York to its coverage later this week, the company announced Tuesday.
Dispatch, which provides business-to-business, on-demand, last-mile deliveries, began servicing the Los Angeles, San Jose and Orange Country areas of California on June 20, with additional service to Oakland and the Inland Empire. On Thursday, coverage will commence on Long Island, New York.
“We are growing to accommodate the needs of the...
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A transportation management system, when used to its full potential, is one of the most powerful tools in the supply chain. It acts as a holistic system for a logistics company to plan, execute and analyze all aspects of its logistics and business functions. While the TMS market continues to grow overall, adoption by the underserved carrier segment is still lagging.
Farhan Rafique, co-founder and chief operating officer of LoadStop. (Photo: LoadStop)“Unfortunately, the trucking segment has...
https://www.freightwaves.com/news/carrier-focused-tms-improves-efficiency-for-fleets-of-all-sizes
High driver turnover is an issue almost everyone in the logistics industry is familiar with, if not grappling with, as drivers jump between carriers in pursuit of better opportunities.
Drivers leave jobs for a variety of reasons — to receive a sign-on bonus or pay raise at a different trucking company, to seek routes closer to home, to find better management or even to change professions.
Trucker Path has been giving truck drivers tools since 2013 to make navigating life on the road more...
https://www.freightwaves.com/news/route-planning-tool-helps-drivers-overcome-daily-frustrations
A 2021 white paper from DHL Express found that by 2025, 80% of all B2B interactions between suppliers and buyers will take place in digital channels. The company cited the introduction of tech-savvy millennials into the workforce and the rapid acceleration of digital trends because of the COVID-19 pandemic that forced large segments of the global workforce to shift to remote work.
That is opening doors for rapid expansion of B2B commerce, which remains just a fraction of the B2C segment at this...
https://www.freightwaves.com/news/peakswan-capital-delivers-dispatch-50m
LOUISVILLE, Ky. — Trucker Path is getting into the dispatching business, creating a unit that will compete with the army of private dispatchers servicing owner-operators and small fleets.
Kicking off the Mid-America Trucking Show here, the first gathering of the large truck show in three years, Trucker Path CMO Chris Oliver said the initiative would begin with roughly a dozen dispatchers. They are full-time employees of Trucker Path and cannot remain independent dispatchers while also managing...
https://www.freightwaves.com/news/trucker-path-moves-into-dispatching-opens-with-dozen-dispatchers
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