U.S. retailers have a last-mile problem. Complex routes, failed deliveries, returned products and consumer expectations around delivery speed, flexibility and reliability have complicated the last-mile equation in recent years.
Add to that the rising costs of fuel and labor and the last mile is now the most expensive portion of the delivery process.
In fact, according to Capgemini, last-mile delivery accounts for more than half of the total cost of shipping. And per Statista, as much as $41 of...
https://www.freightwaves.com/news/last-mile-companies-poised-to-shake-up-the-market
