Truck drivers are easily the most visible, and one of the most crucial, parts of the transportation industry. Freight simply wouldn’t move without them. But another part of the transportation workforce quietly helps keep shipments moving behind the scenes and is just as important: back-office staff.
Office workers such as dispatchers, safety assistants and bookkeeping staff serve as critical points of contact for drivers to receive load instructions, ensure compliance with laws and company...
By Larry Kerr, president of EBE Technologies
Accessorial expenses, which often are not collected from shippers, can represent an enormous revenue leak to carriers. Many carriers feel they are reimbursed for less than 40% of their accessorial charges.
Based on the number of trucks, such charges represent millions of dollars forgone. The loss is compounded when carriers pay drivers for an accessorial such as detention and do not collect the fees from shippers. This activity has a direct impact on...
https://www.freightwaves.com/news/how-carriers-can-regain-lost-revenue-from-accessorial-expenses
By Larry Kerr, president of EBE Technologies
Receiving rate contracts has not changed much over the years. They arrive through EDI, email, load boards and even fax. Ideally, all rate contracts would be EDI based. EDI — electronic data interchange — provides centralized visibility and allows triggers to be set to always accept specific offers based on lane, shipper and commodity codes. In addition, changes in pickup or delivery times and other load-related data are automatically made available...
By Larry Kerr, president of InfoStream
Carriers have systems that streamline many aspects of their operations, including dispatch, recruiting, mobile communications, document imaging and accounting. Despite the advancement in automation, an area that has remained outside a structured system may be the one in which carriers have the most exposure to financial and operational loss: crash and claims management.
Regardless of carrier size, when there is a crash, a series of phone calls, emails and...
Conduct an internet search of artificial intelligence (AI) and you’ll find a plethora of articles describing what it is and how it’s transforming every part of our lives. From cybersecurity, medical treatments and weather forecasting to predictive purchasing, music composition and social media, AI is integrated into everyday life, even when we don’t realize it.
But what exactly is AI? Made up of machines and computer programs, AI learns to perform tasks that historically required human...
The trucking industry saw many changes as it began 2020, including fallout from an ongoing trade war between the U.S. and China, the challenge of finding qualified drivers, and requirements for the use of electronic logging devices (ELDs) by operators of commercial motor vehicles.
By March, uncertainty became the new normal as COVID-19 altered the health, safety and economic landscape across the country; its effects were felt industrywide. Companies reported losses in sales and layoffs of...
https://s29755.pcdn.co/news/automated-solutions-are-proactive-tools-for-safety-departments
The supply chain depends on truck drivers – and not just for their ability to deliver freight from point A to point B. When fleets place drivers at the center of their operations and leverage their expertise, efficiency and profitability follow. It is becoming increasingly important to provide tools to drivers while balancing health and safety concerns.
The COVID-19 pandemic is adding to the complexity as organizations adapt to social distancing measures throughout the supply chain process. Even...
https://s29755.pcdn.co/news/mobile-solutions-support-drivers-well-being-and-carriers-profitability