A laser focus on service has allowed logistics provider ArcBest Corp. (NASDAQ: ARCB) to thrive during the pandemic, according to Chairman, President and CEO Judy McReynolds.
McReynolds joined FreightWaves President George Abernathy Thursday at FreightWaves LIVE @HOME to discuss the challenges COVID-19 has presented and how the company’s customer-centric focus has allowed it to grow during a period of disruption.
The biggest challenge for ArcBest has been serving every stage of the supply chain...
https://www.freightwaves.com/news/customer-focus-cant-fade-during-times-of-disruption-with-video