Unifying middle and last mile can deliver a customer experience revolution

Bart

By Bart De Muynck

The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.

In the age of e-commerce dominance, customer expectations have skyrocketed. Fast, transparent and convenient delivery are no longer just perks; they have become baseline expectations. To meet these demands, businesses need to optimize every stage of the supply chain. Here’s where a crucial shift takes center stage: marrying the middle mile and the...

https://www.freightwaves.com/news/unifying-middle-and-last-mile-can-deliver-a-customer-experience-revolution

OneRail survey details retail shippers’ last-mile delivery needs

A recent study by last-mile solutions provider OneRail found retailers consider diversifying their delivery networks crucial and revealed strategies they use to better understand those networks.

OneRail CEO Bill Catania (Photo: LinkedIn)

The study also highlighted what today’s end consumers expect from retailers.

The study found, first, that technology plays a pivotal role for 63% of retailers surveyed in strategically planning and forecasting their last-mile delivery needs.

In addition,...

https://www.freightwaves.com/news/onerail-survey-details-retail-shippers-last-mile-delivery-needs

Google’s Wing introduces new delivery drone with double the payload

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This story originally appeared on Flyingmag.com.

Wing — the drone delivery arm of Google parent...

https://www.freightwaves.com/news/googles-wing-introduces-new-delivery-drone-with-double-the-payload

Walmart adds 1.8M homes to Dallas-Fort Worth drone delivery service

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This story originally appeared on Flyingmag.com.

The world’s largest retailer just announced what it...

https://www.freightwaves.com/news/walmart-adds-1-8m-homes-to-dallas-fort-worth-drone-delivery-service

Postal Service EV rollout off to shaky start

WASHINGTON — Stolen electric vehicle charging station equipment and office thefts at the U.S. Postal Service are troubling signs for agency watchdogs as the Postal Service begins moving toward electrifying its delivery fleet.

Concern about the thefts and the ability of the Postal Service to protect its assets appears in a new audit report published by the Postal Service’s Office of Inspector General (OIG).

“We found that management controls over the storage of charging stations … were not...

https://www.freightwaves.com/news/postal-service-ev-rollout-off-to-shaky-start

The growing significance of big and bulky in retail supply chains, logistics

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By Bart De Muynck

The views expressed here are solely those of the author and do not necessarily...

https://www.freightwaves.com/news/the-growing-significance-of-big-and-bulky-in-retail-supply-chains-logistics

Final-mile forwarder Riverstone Logistics acquires Ralph’s Transfer

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Final-mile service provider Riverstone Logistics (RLX) announced Monday it has acquired Ralph’s...

https://www.freightwaves.com/news/final-mile-forwarder-riverstone-logistics-acquires-ralphs-transfer

The role of integration software in last-mile logistics

By Frank Kenney

The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.

E-commerce spending is growing rapidly, with total spending in 2022 exceeding $1.03 trillion, an increase of 7.7% from the previous year. With more orders being shipped directly to their destinations, last-mile delivery has become an integral part of efficient supply chains.

Technology plays an increasingly important role in making it even more...

https://www.freightwaves.com/news/the-role-of-integration-software-in-last-mile-logistics

Can last-mile platforms solve last-mile complexity?

Bart

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By Bart De Muynck

The views expressed here are solely those of the author and do not necessarily...

https://www.freightwaves.com/news/can-last-mile-platforms-solve-last-mile-complexity

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