Alternative delivery gaining traction with e-commerce consumers

Since its launch in November, Via.Delivery has been busy collecting data and commentary on its delivery option for retailers, and it is now sharing that information in what it calls a Buy Online, Pick up Anywhere (BOPA) Index.

The new BOPA Index, released Tuesday morning as the first of what the company expects to be quarterly releases, shows customers and retailers key metrics around BOPA. Via.Delivery said that 18% of U.S. online shoppers choose BOPA when offered that choice at checkout, and...

https://www.freightwaves.com/news/alternative-delivery-gaining-traction-with-e-commerce-consumers

Bed Bath & Beyond’s rethinking of supply chain driving digital gains

Two years ago, Bed Bath & Beyond was behind the times. Prior to the pandemic, the company focused almost exclusively on in-store sales.

“The pandemic taught all of us hard lessons,” COO John Hartmann said during his opening keynote address on Wednesday at the Home Delivery World 2021 conference in Philadelphia. “For Bed Bath & Beyond, that was [we were] behind the curve.”

Executive leadership at the company has turned over, including Hartmann himself, and a new focus on technology, innovation and...

https://www.freightwaves.com/news/bed-bath-beyonds-rethinking-of-supply-chain-driving-digital-gains

Who orders $2,900 worth of perfume on DoorDash? That and other fun delivery trends from 2021

DoorDash release 2021 ordering trends

As vaccines became readily available and Americans looked to return to office spaces, travel and entertainment, DoorDash (NYSE: DASH) reported a huge surge in orders of shampoo and conditioner.

Once again, grooming became important.

The delivery firm recently released results of its Deep Dish Report, a midyear look at how consumer purchasing and life habits have changed so far in 2021 by analyzing order information on the DoorDash platform from Jan. 1 through June 1.

“2020 was a year filled with...

https://www.freightwaves.com/news/who-orders-2900-worth-of-perfume-on-doordash-that-and-other-fun-delivery-trends-from-2021

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