FMCSA told to make all carrier complaint data public

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WASHINGTON — A government audit has determined that the Federal Motor Carrier Safety Administration...

https://www.freightwaves.com/news/fmcsa-told-to-make-all-carrier-complaint-data-public

Truck driver coercion complaints on record pace

The latest data compiled by the federal government reveals that complaints of coercion filed by truck drivers could easily break a record in 2022.

As of Friday, there have been close to 500 such complaints against employers, shippers and others that truck drivers have filed with the Federal Motor Carrier Safety Administration’s National Consumer Complaint Database, according to data provided by the agency.

If the trend for the first 14 weeks of the year holds, 2022 will see the most coercion...

https://www.freightwaves.com/news/truck-driver-coercion-complaints-on-record-pace

FMCSA seeks to improve complaint process for drivers, brokers

Federal regulators say they are improving a system created for truckers to register complaints of harassment and coercion by carriers and shippers.

The Federal Motor Carrier Safety Administration on Tuesday revealed it was improving the experience for drivers and brokers who want to log complaints against “unsafe and unscrupulous companies and/or their employees” such as shippers, receivers and transportation intermediaries, into the agency’s National Consumer Complaint Database (NCCDB).

The...

https://www.freightwaves.com/news/fmcsa-seeks-to-improve-complaint-process-for-drivers-brokers

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