WorkHound

Leveraging feedback to improve efficiency – Taking the Hire Road

Max Farrell, CEO of real-time feedback platform WorkHound, joined Jeremy Reymer on this week’s episode of Taking the Hire Road to discuss the value of driver feedback, the creation of an effective feedback loop and trends in the current economic climate.

Retention is a hot topic, especially in this challenging freight environment. How are companies leveraging the kind of feedback that WorkHound provides?

During freight recessions like the current one, Farrell said, rightsizing is more...

https://www.freightwaves.com/news/leveraging-feedback-to-improve-efficiency-taking-the-hire-road

For better retention, focus on what’s controllable — Taking The Hire Road

On this episode of Taking The Hire Road, Jeremy Reymer, founder of DriverReach, is joined by a great industry friend and partner, Max Farrell, co-founder and CEO of WorkHound, a company committed to giving a voice to frontline workers through a real-time anonymous feedback platform.

The trucking industry has dealt with rampant turnover for years. Because of the volatile marketplace, a driver might be “happy in the beginning of the week, get fed up in the middle and quit in the end and have a...

https://www.freightwaves.com/news/for-better-retention-focus-on-whats-controllable-taking-the-hire-road

More praise in WorkHound report but overall employee satisfaction dips slightly

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WorkHound’s Annual Trends Report showed that drivers and other logistics employees were a little...

Más elogios en el informe WorkHound, pero la satisfacción general de los empleados desciende ligeramente 

El Informe Anual de Tendencias de WorkHound mostró que los conductores y otros empleados de logística estaban un poco menos contentos en 2022 que un año antes, pero cuando algo les gustaba, estaban más dispuestos a hablar de ello.  

“Uno de los mayores hallazgos fue que los elogios fueron el tema principal”, dijo Max Farrell, CEO de WorkHound, a FreightWaves. “En el pasado siempre se hablaba más de bloqueo y placaje, equipos y logística. Esos habían sido los temas, así que es realmente...

https://www.freightwaves.com/news/mas-elogios-en-el-informe-workhound-pero-la-satisfaccion-general-de-los-empleados-desciende-ligeramente

Retention is the new recruiting — Taking the Hire Road

Retaining talent in any organization is a major key to growth. The massive cost of recruiting new employees, both in terms of time and money, can put a huge dent in that growth. Replacing employees can cost anywhere from 16% to 213% of an employee’s salary, and advertising job listings can be a major expense as well. Overall, turnover is something most companies try to avoid as it can negatively affect expenses, productivity and morale. 

Due to worker shortages over the last few years in many...

https://www.freightwaves.com/news/retention-is-the-new-recruiting-taking-the-hire-road

WorkHound gets $12M funding injection, looks to expand beyond trucking

WorkHound, the company that has been a growing force in gathering feedback from drivers and other employees, has received a new round of series A funding far more than in any previous round.

The $12 million round, completely funded by Level Equity, is almost six times what the company has raised in previous rounds, according to WorkHound CEO Max Farrell, who said the biggest investment prior to the Level Equity funding was $2.1 million.

Level Equity had not been an investor in WorkHound...

https://www.freightwaves.com/news/workhound-gets-12m-funding-injection-looks-to-expand-beyond-trucking

Drilling Deep: The feedback coming from truck drivers

WorkHound is a company designed to bring in feedback from drivers using nothing more than a text message, and it brings in more than 60,000 comments per year. Not all of them are complaining; there was a lot of praise last year too.

WorkHound CEO and founder Max Farrell joins podcast host John Kingston to discuss what he heard in 2021 and why the feedback points to the utter importance of training as leading to a much happier workforce.

Also on the podcast, Kingston talks about the red-hot diesel...

https://www.freightwaves.com/news/drilling-deep-the-feedback-coming-from-truck-drivers

White Paper: The Annual Driver Feedback Report

Recruiting drivers is tough. Keeping them is tougher. That’s why we’re excited to announce the top trends in driver wants and needs from anonymous driver feedback from 2021 in order to help recruiting and retention leaders do their best work. Read this report to understand how to retain more money, time, and drivers in 2021. 

The results in this report capture the real-time, honest insights of nearly 70,000 drivers across North America.

Our research has indicated there is a lot going right in the...

https://www.freightwaves.com/news/white-paper-the-workhound-report

Drivers tell Workhound onboarding goes a long way in retention

CEO Max Farrell had a message for employers during a recent webinar about the driver feedback WorkHound compiled in 2021: “Getting training right can make a big difference.”

Farrell, in releasing the results of the feedback Workhound had received over the course of last year, said many of the comments about training tie into the big challenge of driver retention. If there are problems at the start, that does not bode well for retention later.

“You have to take care of people early if you want to...

https://www.freightwaves.com/news/drivers-tell-workhound-onboarding-goes-a-long-way-in-retention

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