Global Ports group set to creating a common service call center. The new project was developed by the Global Ports Commercial Department to ensure real-time customer service and better quality of services provided by the group terminals.
Stage I of the project will involve four group companies – First Container Terminal Incorporated, Petrolesport JSC, Global Ports Management LLC and LLC ROLIS.
The new call center will interact directly with the terminals’ operations departments. The new service...
http://container-news.com/global-ports-common-servce-call-center/