Crisis communications is a key component of effective management in the aftermath of an adverse incident. From the successive reports of piracy attacks in Gulf of Guinea to the constantly updated news agenda of the coronavirus outbreak, reputation threats are more imminent than ever for shipping companies which have to be extra vigilant on how to handle unexpected situations in the current media environment.
Which is this current media environment?
In today’s constantly interconnected world...
https://safety4sea.com/cm-successful-post-incident-crisis-management-what-you-need-to-know/