Simple Logistics, a brokerage in St. Charles, Illinois, began to rethink its business strategy and look for an automation partner after COVID-19 sent its workforce home and a customer’s needs lined up perfectly to try automation .
“Shippers are starting to adopt new technology, so the more portals and websites we have to go to for load tenders, location updates, quotes, and scheduling makes it very difficult to manage the business,” said Scott Hadley, vice president of operations at Simple...