As supply chains endure the unpredictable disruptions of COVID-19 and recent tropical storms and hurricanes, it’s a wonder that most shipments arrive at their destinations without a hitch. Still, 92% of shippers1 experience some kind of damage, delay or loss event each year. Depending on mode of transportation, these incidents can affect 10%-15% of shipments1. When claims are filed, shippers can endure long battles just to see their claims denied or only partially honored.
A Harris Poll study1...
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