E-commerce in the U.S. was already on a tremendous growth path prior to COVID-19, growing at about a 15% compound annual growth rate for the last decade plus. However, COVID-19 accelerated e-commerce growth exponentially, bringing the overall penetration of online retail in the U.S. up from just 11% as of the end of 2019 to nearly 30% in the second quarter of 2020.
This white paper, developed in partnership with Ryder, examines the ways that e-commerce has changed the way we purchase and recieve...