According to Gordon Downes, the CEO of the online cargo booking site NYSHEX, “Things are getting nasty in container shipping,” as shippers and carriers clash in “misguided” attempts to shift the blame for the current state of the supply chain onto someone else.
Shippers are blaming the carriers for lacking loyalty, declining levels of service, incompetence and collusion, said Downes, while the lines are sticking to the line that they have a service contract and all they can offer is the minimum...
https://container-news.com/things-can-only-get-better-as-carrier-shipper-relations-turn-nasty/