According to Karen Bomber, Honeywell’s head of retail insights, the COVID-19 pandemic and resulting stay-at-home orders across the country caused a spike in online grocery ordering in 2020. Bomber, speaking during the National Retail Federation’s Chapter One conference on Tuesday, said online grocery orders jumped from 4% of sales in 2019 to 30% in 2020.
It is a trend she doesn’t see diminishing moving forward, and while many of those orders are in-store pickups, a good portion remains home...
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