When talking to Forward Air’s (NASDAQ: FWRD) Jay Tomasello, the company’s chief information officer, about the cyberattack that hit the company just before Christmas, the main thing that comes through is a sense of satisfaction that the company handled it extremely well.
It’s as if Forward Air considers what occurred a success story. And therein lies a lesson.
“You’re starting to see a shift in thinking in the industry and among C-suite executives that the stigma that used to be attached to a...