E-commerce surged as COVID-19 forced people to change buying behaviors. With that surge in online shopping also came a surge in returns, and companies have had to alter return policies and procedures as a result.
Returns are particularly difficult for big and bulky items like furniture and appliances. Now one company is working to make those returns easier.
On this episode of At Your Doorstep, host Kaylee Nix talks to Chris Richter, founder and CEO of Floor Found, about how his company is...
https://www.freightwaves.com/news/returning-to-e-commerce-normal-at-your-doorstep