Over the last decade, pretty much every aspect of moving freight has been changed by the swift introduction of industry-specific technology. GPS accuracy has been enhanced, ELDs helped promote visibility as a key KPI and tracking systems and expectations have been implemented. Booking is no exception. The digital tools and instant booking apps of today are a far cry from the physical load boards that once lived inside truck stops.
Technology trickled into the booking scene slowly, and it was...
https://www.freightwaves.com/news/the-evolution-of-carrier-booking-behavior