Shippers continue to face pandemic-related headwinds as they enter the 2021 peak season. Severely strained capacity and elevated rates have created a challenging environment for shippers, in part, due to the increased level of spending and ongoing consumer shift toward e-commerce. Carrier network imbalances and capacity fragmentation have made the capacity available less accessible. While these trends existed before COVID-19, the pandemic only accelerated these challenges and behavior changes.
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https://www.freightwaves.com/news/peak-season-analysis-and-strategy