Shippers tend to have issues with supply chain visibility. Software after software makes claims about streamlining company processes and being the one-stop shop for all shipping needs. Rarely do they fully deliver on that.
Typically there are issues that stop a full integration, or payment processing still has to happen on another platform, increasing the amount of manual labor.
In case you weren’t aware, the The Future of Supply Chain event in Northwest Arkansas on May 9-10 is coming up, and...
https://www.freightwaves.com/news/live-demo-preview-echoship-the-one-stop-shop