PLYMOUTH, Mich. — Mark Anderson draws a triangle on a piece of paper and labels the three points A, B and C, illustrating how his company choreographs the movement of 4 million cars and trucks a year.
But the pandemic and the supply chain crisis played havoc with the model, creating a huge efficiency problem for the president and CEO of United Road Services.
“We go from point A and we have a plant here and we send trucks this way to point B where there’s a port. And we get trucks there and we go...