SCOTTSDALE, Ariz. — There is no question that e-commerce finally found its footing during the COVID-19 pandemic, with consumers flocking to online sites, led by Amazon, to fulfill their needs and wants in a frictionless and efficient way.
Business-to-business e-commerce has been slower to catch on, but it too has finally entered the mainstream. In a report released Wednesday, Amazon Business — the B2B e-commerce arm of the company — reported that 91% of B2B buyers now prefer to make purchases...