In August 1997, the Teamsters walked off the job at UPS Inc. in the first non-wildcat strike in the relationship’s long history. With an all-Teamsters labor force and no plans to call in replacement workers to deliver goods, UPS shuttered its massive U.S. ground delivery network rather than risk permanently damaging its reputation with customers.
The strike lasted 15 days, sending an avalanche of parcel and letter volumes to rival carriers, burying their networks and, in many cases, causing...
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