Software defect as potential root cause of Norfolk Southern’s system outage on Monday

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Norfolk Southern has finished a root cause analysis into what caused Monday’s temporary system outage and says the incident appears to be related to a vendor software defect.

The railroad said hacking wasn’t a factor, according to a Friday update. “To date, we have found no indication that this was related to an unauthorized cybersecurity incident.”

Rather, there was a defect in the software that handles NS’ (NYSE: NSC) data storage system, which is manufactured and maintained by a global...

https://www.freightwaves.com/news/software-defect-as-potential-root-cause-of-norfolk-southerns-system-outage-on-monday

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