Forward Air’s chief said Wednesday that customers are “still entrusting us with their business” following a controversial merger announcement that will shake up part of the competitive landscape in domestic forwarding.
The asset-light transportation provider announced last month that it had entered into an agreement to acquire forwarder Omni Logistics, essentially allowing it to remove the middleman from the equation. However, that “middleman” has been Forward’s primary customer for decades and...
https://www.freightwaves.com/news/forward-air-says-earned-trust-a-must-after-omni-acquisition