GAO tells FMCSA to make carrier complaint data public
A report published Tuesday by the U.S. Government Accountability Office (GAO) concluded that the Federal Motor Carrier Safety Administration (FMCSA) must make its complaint database more transparent and publicly available. The 60-page report adds, “Specifically, FMCSA does not make public any information on complaints against truck companies, bus companies, or electronic logging device providers. As a result,...