XPO recently saw a historic surge in service levels, signaling a new era for its less-than-truckload business.
With this service quality achievement, the freight giant is not just moving goods — it’s raising the bar for efficiency and customer satisfaction.
In a recent discussion with FreightWaves’ Isaiah Buchanan, Anthony Hoereth, senior vice president of sales at XPO, explained how the company has been able to reach the highest service levels in its 40-year LTL history.
In 2021, the company laid...
https://www.freightwaves.com/news/xpo-is-hitting-record-levels-of-ltl-service