Over the past five years, the popularity of e-commerce has skyrocketed. In the first quarter of 2024, online transactions accounted for 15.9% of all retail sales, according to the Federal Reserve Bank. By contrast, e-commerce made up 10% of all retail transactions in the first quarter of 2019.
This rapid increase, coupled with the ongoing demands of traditional retail and escalating consumer expectations, has forced large retailers to manage an increased volume of daily deliveries....