When John Stephenson, founder of Stephenson & Company, started researching the transportation industry, he was stunned by how little data was available for the trucking industry.
This lack of information – combined with ongoing inefficiencies in the industry – inspired Stephenson to found his own management consulting firm and start collecting his own data.
“With operating ratios in the high 80s and even in the 90s, clearly there is room to move, and there are lessons to be learned,” Stephenson...