AI assistant

Freight brokers: What your role will look like tomorrow

For years, the narrative around freight brokerage technology has centered on automation freeing up employees to focus on relationship-building and high-level tasks. But what does that mean in practice?

FreightWaves spoke with Grand Rapids, Michigan-based Ally Logistics and one of its technology providers, Fleetworks, to get a clearer picture of how these roles are evolving.

Traditionally, entry-level positions in freight brokerage involved repetitive tasks like posting loads, responding to...

https://www.freightwaves.com/news/freight-brokers-what-your-role-will-look-like-tomorrow

Autonomous dispatcher Bubba AI launches for independent truckers, small carriers

Independent truckers and small carriers often are at a disadvantage among their competitors, juggling everyday tasks including dispatching loads, negotiating rates and handling administrative tasks while also keeping the wheels moving. Recognizing this challenge, Tapan Chaudhari, founder and CEO of Hey Bubba, on Tuesday introduced Bubba AI, an AI-powered dispatcher tailored to the needs of independent truckers and small fleets.

With years of experience in the trucking technology space, including...

https://www.freightwaves.com/news/autonomous-dispatcher-bubba-ai-launches-for-independent-truckers-small-carriers

AI virtual agents making the call

Brokers and other logistics companies with a high volume of incoming calls tend to rely on tedious automated phone navigation menus and are often forced to leave customers on hold for more complex issues. With a sophisticated AI voice agent, many of those calls can now be solved without needing a transfer.

David Bell, founder and CEO of CloneOps.ai, recognized the value of a powerful AI tool that could help streamline call centers and customer support operations. 

“When I first saw AI being used...

https://www.freightwaves.com/news/ai-virtual-agents-making-the-call

ConverSight.ai raises $4M to empower supply chains with patented AI assistant

Adaptive analytics platform ConverSight.ai announced Thursday it has closed on a $4 million seed round led by Elevate Ventures with participation from Surface Ventures, Rev1 Ventures, existing investors Bread and Butter Ventures and Charmides Capital, and angel investor Craig Fuller, founder and CEO of FreightWaves and CEO of FLYING Magazine. 

Powered by the patented artificial intelligence assistant called Athena, ConverSight.ai provides its customers with a SaaS-based analytics platform to...

https://www.freightwaves.com/news/conversightai-raises-4m-to-empower-supply-chains-with-patented-ai-assistant