Los corredores y otras compañías de logística con un gran volumen de llamadas entrantes tienden a depender de tediosos menús de navegación telefónica automatizados y a menudo se ven obligados a dejar a los clientes en espera para problemas más complejos. Con un sofisticado agente de voz de IA,...
https://fullavantenews.com/agentes-virtuales-de-ia-que-hacen-la-llamada/?lang=es
Brokers and other logistics companies with a high volume of incoming calls tend to rely on tedious automated phone navigation menus and are often forced to leave customers on hold for more complex issues. With a sophisticated AI voice agent, many of those calls can now be solved without needing a transfer.
David Bell, founder and CEO of CloneOps.ai, recognized the value of a powerful AI tool that could help streamline call centers and customer support operations.
“When I first saw AI being used...
https://www.freightwaves.com/news/ai-virtual-agents-making-the-call
Adaptive analytics platform ConverSight.ai announced Thursday it has closed on a $4 million seed round led by Elevate Ventures with participation from Surface Ventures, Rev1 Ventures, existing investors Bread and Butter Ventures and Charmides Capital, and angel investor Craig Fuller, founder and CEO of FreightWaves and CEO of FLYING Magazine.
Powered by the patented artificial intelligence assistant called Athena, ConverSight.ai provides its customers with a SaaS-based analytics platform to...