How Amazon Freight’s customer-first ethos is changing the industry

Amazon Freight has pivoted to a more regionalized network model in response to the changing consumer landscape, Amazon Freight Director Rebecca Salt told Rachel Premack, FreightWaves editorial director, at the F3: Future of Freight Festival.

This shift means products are closer to customers, enabling quicker deliveries and a reduction in transportation miles — a win for both service efficiency and environmental impact.

The company has also significantly expanded its network, now boasting more...

https://www.freightwaves.com/news/how-amazon-freights-customer-first-ethos-is-changing-the-industry

Amazon offers innovative freight transportation solutions

Amazon has taken the logistics world by storm. First, the company popularized two-day shipping. Then, Amazon Relay was created to help fill growing capacity needs. This paved the way for further innovation, including Amazon Freight for shippers and Amazon Freight Partner for carriers.

Amazon has expanded its offerings for both shippers and carriers. With Amazon Relay, the company provides flexibility and freedom for carriers to choose their loads, and maximize the use of their assets while also...

https://www.freightwaves.com/news/amazon-offers-innovative-freight-transportation-solutions

Are FreightTech companies in trouble in 2023?

As articles about tech company retrenchment have become a fixture in news cycles recently, FreightWaves Research set out to ask a simple question: What will next year look like for startups in the FreightTech space?

The answer seems to be that it depends what part of FreightTech you’re looking at.

A recent survey, which collected 184 responses between Nov. 21 and Dec. 7, asked participants a series of questions that ranged from perceived likelihood of layoffs in 2023 to market demand for the...

https://www.freightwaves.com/news/are-freighttech-companies-in-trouble-in-2023

FOSC chat: Amazon Freight on supply chain disruptions

Amazon Freight experts sit on the FreightWaves stage during The Future of Supply Chain event.

This fireside chat recap is from Day 1 of FreightWaves’ The Future of Supply Chain live event in Rogers, Arkansas. For more information and content from the event, click here.

FIRESIDE CHAT TOPIC: Dealing with supply chain disruptions.

DETAILS: Antonio Garcia, senior manager of SMB sales at Amazon Freight, and Hannah McClellan discussed the volatility of the freight market in the past couple of years.

SPEAKER: McClellan is the vice president at Amazon Freight.

BIO: McClellan leads Amazon’s...

https://www.freightwaves.com/news/fosc-chat-amazon-freight-on-supply-chain-disruptions

Amazon Freight now offers money back through American Express

An Amazon Freight truck drives a load down the highway

You’ve heard of cash back for groceries or restaurants, but what about cash back for freight? That’s exactly what Amazon Freight is doing through a partnership with American Express. The new offering will give carriers and freight forwarders 3% or 5% back on every load they book through the company’s trucking arm.

It goes without saying, but moving freight can be expensive. Earlier this month, FreightWaves CEO Craig Fuller explained the ebbs and flows of the trucking cycle, breaking down just...

https://www.freightwaves.com/news/amazon-freight-now-offers-money-back-through-american-express

Check Call: More delays expected but not at the ports

Hot Take

Image: Jim Allen/FreightWaves

Customs and Border Patrol have been busy little bees. The Bureau of Transportation Statistics on Wednesday released the North American Transborder Freight numbers that show there was $68.6 billion of truck freight and $14.7 billion of rail freight crossing U.S. borders in the month of September. The current numbers are a 8.1% increase for trucks and a 6.6% increase for rail over last year’s September numbers. 

The total value of transborder freight for both...

https://www.freightwaves.com/news/check-call-more-delays-expected-but-not-at-the-ports

Check Call: Good customers gone bad

Hot Take

Image: makeamake.org

Good customers gone bad. Anyone who has onboarded a customer knows that there are a bunch of hidden little issues that just happen to come up through the course of onboarding. Even the best-laid plans sometimes have to be thrown out the window when it comes to actually starting to ship. The customer you sign can quickly become something else entirely a couple months down the road. 

How do you know when customers have reached the expiration date and it’s time for...

https://www.freightwaves.com/news/check-call-good-customers-gone-bad

Check Call: Amazon Freight of tomorrow

Hot Takes

Image: Jim Allen/FreightWaves

Last week we took a little trip down memory lane to learn just how Amazon Freight got its start. Some may be more intimately familiar with the origin story than others. Amazon Freight is primed to become the next UPS and won’t stop until it achieves that status, regardless of the cost.

Amazon Freight has around 40,000 trucks through independent contractors that do one-way trips, with the goal moving forward of getting backhauls or partnerships with...

https://www.freightwaves.com/news/check-call-amazon-freight-of-tomorrow

Check Call: Amazon ‘Gone Getcha’

Group of people huddled around desks

Hot Takes

Image: Jim Allen/FreightWaves

Last Sunday through Tuesday, Amazon had Deal Days on top of its three-week Holiday Beauty Haul event wrapping up next Monday. In an effort to kick-start the holiday shopping and sales early, Amazon has amped up its efforts to get people buying. It has select days throughout October and November when certain big-ticket brands have deep discounts. 

We all know Amazon is king in the retail market, and at the rate it’s going, could it be the king of the...

https://www.freightwaves.com/news/check-call-amazon-gone-getcha

Amazon cements its place as a supply chain leader amid uncertainty

Light blue Amazon Prime plane with cargo door open, waiting for a load.

Amazon (NASDAQ: AMZN) secured first place in the 2021 FreightTech 25 — a position it has held for the past three years. The Seattle-based disruptor — known most widely for its lightning-fast shipping — seems to have a hand in just about every part of the logistics industry at this point.

It is not surprising to see this undefeated champ rise to the top again, but this year proved more daunting than most for the retail giant. Amazon — a company with an entire industry phenomenon named after it —...

https://s29755.pcdn.co/news/amazon-cements-its-place-as-a-supply-chain-leader-amid-uncertainty

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