Hot Take
Image: makeamake.orgGood customers gone bad. Anyone who has onboarded a customer knows that there are a bunch of hidden little issues that just happen to come up through the course of onboarding. Even the best-laid plans sometimes have to be thrown out the window when it comes to actually starting to ship. The customer you sign can quickly become something else entirely a couple months down the road.
How do you know when customers have reached the expiration date and it’s time for...
https://www.freightwaves.com/news/check-call-good-customers-gone-bad