Unrisky business: Carrier monitoring software hopes to reduce legal perils

Routinely, brokerage carrier sales and operations teams work to eliminate potential risks when choosing transportation partners for the brokerage’s shipper clients. These decisions, which call for manual review of carrier specifics, often must be made in less time than it takes to brush one’s teeth in the morning.

Now multiply that risky decision by the vast number of loads booked by U.S. brokerages in a day, and the outcome is a jeopardized load-matching system.

This problem is what inspired...

https://www.freightwaves.com/news/unrisky-business-carrier-monitoring-software-hopes-to-reduce-legal-perils

The transactional customer is always right — Put That Coffee Down

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It’s an adage in business that a customer might always be right and that may be true, but a client often needs help to get to the right choice. Does your business have transactional customers or consulting clients? And how do you change your sales approach depending on the answer to that question?

Kevin Hill and Richie Daigle welcome transportation lawyer and fellow FreightWavesTV host Cassandra Gaines of MadGaines Live on this episode of Put That Coffee Down to discuss how sometimes giving...

https://www.freightwaves.com/news/the-transactional-customer-is-always-right-put-that-coffee-down