How can freight tech companies stand out in a crowded field?

The freight technology landscape is evolving rapidly, but adoption remains uneven across the logistics industry. During the April 30 episode of What the Truck?!?, host Timothy Dooner sat down with David Bell, founder of CloneOps.ai, to talk about the challenges and opportunities facing logistics companies as they navigate technological transformation. 

While freight tech companies have been adding value to logistics operations for years, many smaller companies remain hesitant to embrace new...

https://www.freightwaves.com/news/how-can-freight-tech-companies-stand-out-in-a-crowded-field

AI built by the people who know freight

When it comes to new freight industry technology, particularly AI tools, much of the functionality is identical from provider to provider. The fine margins between various companies’ service and product capabilities often make the difference between which organizations are successful and which ones fall into obscurity.

David Bell, founder and CEO of CloneOps.ai, sat down with John Kingston, editor-at-large for FreightWaves, to discuss what exactly sets CloneOps.ai apart from competitors. 

“Essenti...

https://www.freightwaves.com/news/ai-built-by-the-people-who-know-freight

Enhance productivity with an AI voice agent

When language learning models (LLMs) first came onto the scene and showcased impressive capabilities, CloneOps.ai founder and CEO David Bell knew there was a tremendous opportunity to develop a tool for logistics companies.  

“After some research, I found promising AI tech people to bring in, and we started building a platform right away,” Bell said.

CloneOps.ai is now transforming phone operations with AI-powered virtual agents that handle high-volume inbound and outbound calls with speed,...

https://www.freightwaves.com/news/enhance-productivity-with-an-ai-voice-agent

White Paper: How Will AI Impact the Future of Freight Brokerage?

AI has become a driving force in modern logistics, transforming the industry through continuous innovation and increasing adoption. No longer a technology of the future, AI is now a critical tool in today’s operations.

So, what does this mean for freight brokers?

FreightWaves and CloneOps.ai have joined forces to explore this question and shed light on AI’s growing role in the industry.

Key areas of exploration include:

  • AI as a new reality
  • The cost of missed calls
  • How brokers see the future
  • AI as...

https://www.freightwaves.com/news/white-paper-how-will-ai-impact-the-future-of-freight-brokerage

Monitorear y administrar múltiples llamadas con el agente de voz de AIS.Ai

Para cualquier corredor de corredores, 3PL u otras compañías de carga con un alto volumen de llamadas, los sistemas telefónicos automáticos a menudo dejan a muchas personas que llaman frustradas e insatisfechas. Con su equipo en Clonops.aiDavid Bell está construyendo un sofisticado agente de voz de...

https://fullavantenews.com/monitorear-y-administrar-multiples-llamadas-con-el-agente-de-voz-de-ais-ai/?lang=es

Monitor and manage multiple calls with the CloneOps.ai voice agent

For any brokers, 3PLs or other freight companies with a high volume of calls, auto-attendant phone systems often leave many callers frustrated and dissatisfied. 

With his team at CloneOps.ai, David Bell is building a sophisticated AI voice agent that will help employees in the U.S. and in nearshore call centers prioritize and manage a higher volume of calls without having to engage in the most mundane and tedious tasks.

Coming from a background in the nearshoring sector, Bell has firsthand...

https://www.freightwaves.com/news/monitor-and-manage-multiple-calls-with-the-cloneops-ai-voice-agent

AI virtual agents making the call

Brokers and other logistics companies with a high volume of incoming calls tend to rely on tedious automated phone navigation menus and are often forced to leave customers on hold for more complex issues. With a sophisticated AI voice agent, many of those calls can now be solved without needing a transfer.

David Bell, founder and CEO of CloneOps.ai, recognized the value of a powerful AI tool that could help streamline call centers and customer support operations. 

“When I first saw AI being used...

https://www.freightwaves.com/news/ai-virtual-agents-making-the-call