Last-mile operations slow to adopt EVs, lack sustainability measurement tools

Despite the obvious fit for last-mile operations, few organizations are adopting electric vehicles although interest remains high.

Short routes that allow for vehicles to be home nightly have been identified as an ideal fit for EVs, but a new report from DispatchTrack found that while 85% of supply chain organizations would consider adding EVs to save on fuel costs, only 14% are currently deploying them or plan to do so in the near term.

The Last Mile Sustainability Perspective, released...

https://www.freightwaves.com/news/last-mile-operations-slow-to-adopt-evs-lack-sustainability-measurement-tools

Voice of the customer: On time rules in big and bulky last mile

DispatchTrack surveys big and bulky last mile customers

In the world of last-mile delivery of big and bulky items, timing is everything. A new survey has found that customers value on-time deliveries, and that doesn’t mean early. It means on time. And failure to follow that simple edict can mean losing a customer.

“Customers want control and flexibility around their schedules and they want retailers to make it happen. Gone are the days when retailers say the furniture is going to arrive six weeks from now, [so] just be there,” explained Shailu...

https://www.freightwaves.com/news/voice-of-the-consumer-on-time-rules-in-big-and-bulky-last-mile

DispatchTrack optimizes routing critical to last-mile delivery fulfillment

DispatchTrack optimizes routing critical to last-mile delivery fulfillment (Photo: Shutterstock)

The rise of e-commerce within the retail industry has simultaneously led to an increased focus on the last-mile part of delivery fulfillment as companies are quickly adapting to cater to evolving consumer needs. The “Amazon effect” has pushed consumers to the center of the supply chain, with retailers needing to obsess over delivery speed and honoring narrow delivery windows. 

One of the vital parameters in last-mile delivery is the estimated time of arrival (ETA) calculation, critical in...

https://www.freightwaves.com/news/dispatchtrack-optimizes-routing-critical-to-last-mile-delivery-fulfillment

DispatchTrack secures $144M growth investment

DispatchTrack, a last-mile logistics technology company, announced on Tuesday that it has received a $144 million growth investment led by Spectrum Equity, a growth equity firm that specializes in partnering with software, internet and information services businesses.

It is the first time the 10-year-old business has taken on any outside funding, co-founder and CEO Satish Natarajan told FreightWaves. “We bootstrapped it,” he said.

Natarajan founded the Silicon Valley-headquartered DispatchTrack...

https://s29755.pcdn.co/news/dispatchtrack-secures-$144m-equity-investment