DoorDash looks to add parcel returns option

DoorDash is exploring the possibility of adding an option for package returns on the platform

The line between gig economy apps like Uber and carriers like UPS or FedEx is blurring. As food delivery and rideshare companies like Uber and Lyft continue to expand their delivery offerings with options like same-day local delivery and express grocery delivery, their capabilities increasingly overlap with those of a nationwide delivery provider like the Postal Service.

Next up for food delivery apps: returns. DoorDash (NYSE: DASH) is testing a new feature that would allow users to return...

https://www.freightwaves.com/news/doordash-looks-to-add-parcel-returns-option

DoorDash to acquire in-store tech provider Bbot

DoorDash buys Bbot

DoorDash is going inside the restaurant. The delivery firm announced Tuesday its intent to acquire Bbot, a technology provider that creates seamless in-restaurant experiences for customers.

Terms were not disclosed. The acquisition is expected to close by the end of the first quarter.

“We’re excited to bring our combined suite to an even wider selection of merchants across the hospitality space – including bars, hotels and ghost kitchens – so these businesses can engage with more customers,...

https://www.freightwaves.com/news/doordash-to-acquire-in-store-tech-provider-bbot

DoorDash adds express grocery delivery with Albertsons

DoorDash rolls out express grocery delivery service to compete with Instacart, Uber

Just a few days after DoorDash released its Q4 2021 earnings report, which reflected strong growth in nonrestaurant orders, the company is doubling down on one of its emerging verticals: grocery.

On Thursday, the food delivery platform launched an express grocery delivery service in partnership with massive nationwide grocer Albertsons, through which it will deliver groceries to consumers in over 20 major U.S. cities like Los Angeles, Denver and Seattle in under 30 minutes.

DoorDash (NYSE: DASH)...

https://www.freightwaves.com/news/doordash-adds-express-grocery-delivery-with-albertsons

DoorDash earnings: Business expands, growth slows

DoorDash reports Q4 2021 and FY2021 earnings

One year after releasing its first earnings report as a public company, DoorDash is a mixed bag. 

The food delivery platform released its earnings results for Q4 and FY2021 on Wednesday, posting record quarterly highs in total orders, marketplace gross order value, monthly active users (MAUs) and revenue. But it also posted its highest quarterly GAAP-adjusted net loss since Q4 2020 as it contends with decelerating revenue growth.

Revenue for Q4 2021 came in at $1.3 billion, surpassing the analyst...

https://www.freightwaves.com/news/doordash-earnings-business-expands-growth-slows

NYC gig worker unionization efforts pick up

A new coalition called Justice for App Workers is banding together New York City gig workers in pursuit of union rights

As companies like Uber and Lyft look to grow their businesses beyond ride-share, expanding into categories like food and grocery delivery, they face a persistent thorn in their sides.

For all of the growth the companies have experienced in recent years, their drivers and delivery workers have been left behind, often making less than the minimum wage and being denied access to bathrooms on the job.

The gig economy workforces of Uber, Lyft, DoorDash and others have been vocal about their...

https://www.freightwaves.com/news/nyc-gig-worker-unionization-efforts-pick-up

Analysis: NYC grants sweeping new rights to food delivery workers

NYC announced new provisions to protect food delivery drivers

Imagine not being able to use the bathroom at your place of work. For many New York City food delivery drivers, that has been the reality because restaurants aren’t required to provide them with bathroom access. At least not until now.

This week, Mayor Eric Adams and Peter A. Hatch, Department of Consumer and Worker Protection (DCWP) commissioner, announced a set of provisions aimed at protecting app-based workers. The provisions, which took effect Monday, include a rule requiring restaurants to...

https://www.freightwaves.com/news/analysis-nyc-grants-sweeping-new-rights-to-food-delivery-workers

Modern Shipper Top 10: The gig economy

Modern Shipper launched in February 2021 with a mission of highlighting the ever-growing last mile of the supply chain. Throughout the year, we learned a lot, and our readers helped inform us of plenty more.

Looking back on the year that was, there were plenty of stories that resonated with our readers — from drones to automation, from gig workers to last-mile delivery providers. Of course, we can’t forget e-commerce, which is rapidly changing the supply chain and everything and everybody who...

https://www.freightwaves.com/news/modern-shipper-top-10-the-gig-economy

Modern Shipper Top 10: Last-mile delivery

Modern Shipper launched in February with a mission of highlighting the ever-growing last mile of the supply chain. Throughout the year, we learned a lot, and our readers helped inform us of plenty more.

Looking back on the year that was, there were plenty of stories that resonated with our readers — from drones to automation, from gig workers to last-mile delivery providers. Of course, we can’t forget e-commerce, which is rapidly changing the supply chain and everything and everybody that...

https://www.freightwaves.com/news/modern-shipper-top-10-last-mile-delivery

GoPuff raises $1.5 billion in anticipation of 2022 IPO

Gopuff has raised $1.5 billion as it gears up for a 2022 IPO

As a FreightWaves story opined in May, it’s time the logistics industry took notice of Gopuff. Well, it has, and so have investors.

According to a securities filing in Delaware first flagged by Prime Unicorn Index, the instant delivery company backed by SoftBank, Fidelity Management and Research Co. and Blackstone Group has raised $1.5 billion in what’s being called a series X raise, which could push its valuation as high as $40 billion, Axios reported. Multiple reports suggest the raise is...

https://www.freightwaves.com/news/gopuff-raises-1-5-billion-in-anticipation-of-2022-ipo

DoorDash now delivering from 600 JCPenney stores nationwide

DoorDash and JCPenney partner on same-day delivery from 600 stores across the US

DoorDash is steadily carving out a niche within the same-day delivery space. In its latest same-day delivery partnership, the food delivery app will collaborate with JCPenney to deliver a variety of products out of 600 JCPenney stores in every U.S. state besides Alaska.

Thousands of products ranging from apparel to appliances will now be available to customers on the DoorDash (NYSE: DASH) app or website. And if you waited until the last minute to order your holiday gifts, you’re in luck —...

https://www.freightwaves.com/news/doordash-now-delivering-from-600-jcpenney-stores-nationwide