home delivery

Last Mile Retail Awards: No room for error in home delivery

Last-mile delivery services are the critical yet often overlooked final step in the supply chain. As the direct touch point between the end user and retailer, the home delivery experience allows no room for error.

Arelis Bonilla, founder and CEO of Aria Logistics, spoke with FreightWaves’ Kaylee Nix to highlight the Last Mile Retail Awards, an event designed for retail brands that provide home delivery to consumers.

“Unlike other awards, the Last Mile Retail Awards combine operational excellence...

https://www.freightwaves.com/news/last-mile-retail-awards-no-room-for-error-in-home-delivery

Need an item quickly? A quarter of Americans would skip home delivery

delivery driver hands over box of medicine

While nearly two-thirds (66%) of American adults trust their preferred brands or shippers for time-critical items, there is a lot of room for improvement for these brands.

According to a new parcelLab survey of 2,994 U.S. adults, 32% of respondents would be reluctant to order an item after a failed delivery or negative experience when ordering, and 29% would eschew an online order for home delivery for special occasions or when the item needs to arrive by a specific date or time.

Customers were...

https://www.freightwaves.com/news/parcellab-survey-finds-americans-skip-home-delivery-for-time-sensitive-items

Amazon begins same-day deliveries from select retail stores

Amazon delivery person PacSun retail store

The world’s largest marketplace just took another step toward delivery ubiquity.

Amazon (NASDAQ: AMZN) wants to deliver anything, anywhere, anytime, and on Monday the e-commerce giant announced the launch of a new option for same-day shipping of products from local retail stores. The service, first reported in May, is available to Prime members in and around Atlanta, Chicago, Dallas, Las Vegas, Miami, Phoenix, Seattle, Washington and other U.S. cities.

For now, only a few retailers are available...

https://www.freightwaves.com/news/amazon-begins-same-day-deliveries-from-select-retail-stores

Target’s Shipt partners with Big Lots on same-day delivery

Shipt shopper

Amazon and Walmart have turned delivery from a service into a product, offering shipping solutions such as Fulfillment by Amazon and Walmart GoLocal to other brands. But while those two continue to lead the way, another major U.S. retailer is on their heels.

Shipt, the same-day shopping and delivery subsidiary of Target (NYSE: TGT), on Thursday announced a partnership with home goods retailer Big Lots. Target will use Shipt to support same-day delivery from 1,000 Big Lots stores, adding to...

https://www.freightwaves.com/news/targets-shipt-partners-with-big-lots-on-same-day-delivery

Walmart’s GoLocal service has its first customer: Home Depot

Home Deport to use Walmart GoLocal for home deliveries

Home Depot will become the first customer of the recently announced GoLocal delivery service launched by Walmart.

The two mega-retailers announced the launch of the program on Wednesday. The service will begin in select markets in the weeks ahead with a broader rollout by the end of the year.

“The Home Depot is continuously working to give customers the most convenient shopping experience in home improvement, and that includes providing a wide range of fast and reliable delivery options,” said...

https://www.freightwaves.com/news/walmarts-golocal-service-has-its-first-customer-home-depot

Pilot Freight buys expedited carrier to integrate e-commerce delivery

Drivers unload furniture from a truck to bring in a home. Pilot Freight is the company.

Pilot Freight Services, a logistics provider backed by private equity, announced Monday it has acquired expedited less-than-truckload carrier American Linehaul to provide intercity capacity for its growing e-commerce business.

American Linehaul runs a scheduled airport-to-airport, LTL linehaul system that forwarders often use as a less expensive, sometimes faster, alternative for shipments booked to move by air. The network — with more than 66 outbound airport cities and 70 destinations,...

https://www.freightwaves.com/news/pilot-freight-buys-expedited-carrier-to-integrate-e-commerce-delivery

ACERTUS names former Truckstop.com exec Broberg CEO

Trent Broberg, an experienced trucking and logistics executive who most recently served as chief operating officer for Truckstop.com, has joined ACERTUS as chief executive officer. 

Broberg replaces William Billiter, who co-founded the company and has served as CEO since 2010. Billiter will remain involved with the tech-focused automotive logistics and services company as a strategic member of the board.

“It has been both an honor and a privilege to have led ACERTUS for more than a decade,”...

https://www.freightwaves.com/news/acertus-names-former-truckstopcom-exec-broberg-ceo

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