Not long after Garner Trucking began working with KSM Transport Advisors, the Ohio-based truckload carrier learned an uncomfortable truth about the biggest customer on its freight network.
“We’re losing money doing it. But it was a lot of freight,” Garner President and CEO Sherri Brumbaugh said.
Brumbaugh recalled the episode in a discussion with KSM President David Roush during the FreightWaves Carrier Summit on Wednesday. The pair talked about how truckload carriers can improve their...