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last mile logistics
Descartes acquires route optimization firm Foxtrot
Descartes continues to look for ways to improve the entire logistics supply chain, including the ever-important final mile. On Thursday, the company announced the acquisition of Foxtrot, a provider of machine learning-based routing solutions.
“Descartes has been a leader in using advanced technology to extend its world-class route planning and execution solutions for more than 20 years,” said Ken Wood, executive vice president of product management at Descartes. “Advances in artificial...
https://www.freightwaves.com/news/descartes-acquires-route-optimization-firm-foxtrot
In world of 5-star reviews, too many e-commerce brands earn a 3
The digital world has ushered in a new era of ranking businesses. Today, everyone is looking for that five-star review that reinforces that, yes, it is the gold standard by which competitors will be compared. Five-star companies retain more of their customers, they attract more new customers, and they see sales rise as a result.
Yet in 2022, too often e-commerce brands are missing out on that five-star review, and it has nothing to do with the product they are selling. It has to do with their...
https://www.freightwaves.com/news/in-world-of-5-star-reviews-too-many-e-commerce-brands-earn-a-3
E-commerce returns: Give the customers what they want
With 60% of consumers willing to break up with a brand over a bad customer experience, the ability of brands to manage the e-commerce customer’s journey has never been more important.
Shippo, an e-commerce technology company that brings together technology, fulfillment and carrier partners, surveyed 1,000 e-commerce customers to find out what is most important to them when it comes to returns. Retail returns from U.S. online sales jumped to 20.8% in 2021, according to data from the National...
https://www.freightwaves.com/news/e-commerce-returns-give-the-customers-what-they-want
Capital Express, ADL Delivery join forces on nationwide last-mile network
COVID-19 has forced people and businesses to work together to stay afloat, and the logistics and transportation industry is no exception. During the pandemic, consolidation in the shipping space emerged as a way to enable the rapid movement of goods in light of major supply chain roadblocks. In the United States, last-mile delivery companies are following suit.
Consolidation in the last-mile delivery space continued this week with Monday’s announcement of a merger between Capital Express and ADL...
Daily Infographic: UPS will test 4-wheeled electric bikes in select US, European cities
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Daily Infographic: Google launches last-mile and cloud fleet routing solutions
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Prologis eyes Blackstone’s $23 billion last-mile portfolio
Logistics real estate giant Prologis has reportedly issued a nonbinding offer to acquire a portfolio of more than 1,700 warehouses held by Blackstone’s Mileway segment. The offer of 21 billion euros ($23.1 billion) would mark the largest private real estate deal ever inked, according to multiple news outlets.
Blackstone (NYSE: BX) announced in February plans to recapitalize Mileway, a last-mile logistics real estate portfolio located throughout 10 European countries. The unit operates more than...
https://www.freightwaves.com/news/prologis-eyes-blackstones-23-billion-last-mile-portfolio
Google launches last-mile and cloud fleet routing solutions
Lost amid the mire of St. Patrick’s Day shenanigans, Google quietly released two new offerings geared toward last-mile delivery.
On Thursday, the multifaceted company launched Last Mile Fleet Solution from its Google Maps Platform and Cloud Fleet Routing API from Google Cloud to help fleet operators optimize their delivery performance. The former solution is currently in public preview for select companies, while the latter will become available in Q2.
The first Google (NASDAQ: GOOGL) offering,...
https://www.freightwaves.com/news/google-launches-last-mile-and-cloud-fleet-routing-solutions
The future of the final mile is bright
As the final cog in the massive supply chain machine, the last mile has been a hub of innovation and turmoil amid pandemic-driven disruptions. The final leg of logistics has been regarded for years as a cost base rather than a revenue driver, but it’s finally getting its time in the limelight as retailers and carriers increasingly place the last mile under the microscope.
What’s in store for the last leg of logistics in 2022? We’ll be exploring that and a range of other industry questions at The...
https://www.freightwaves.com/news/the-future-of-the-final-mile-is-bright