Los corredores y otras compañías de logística con un gran volumen de llamadas entrantes tienden a depender de tediosos menús de navegación telefónica automatizados y a menudo se ven obligados a dejar a los clientes en espera para problemas más complejos. Con un sofisticado agente de voz de IA,...
https://fullavantenews.com/agentes-virtuales-de-ia-que-hacen-la-llamada/?lang=es
Brokers and other logistics companies with a high volume of incoming calls tend to rely on tedious automated phone navigation menus and are often forced to leave customers on hold for more complex issues. With a sophisticated AI voice agent, many of those calls can now be solved without needing a transfer.
David Bell, founder and CEO of CloneOps.ai, recognized the value of a powerful AI tool that could help streamline call centers and customer support operations.
“When I first saw AI being used...
https://www.freightwaves.com/news/ai-virtual-agents-making-the-call
(GIF: GIPHY) En un movimiento raro para cualquier regla en el proceso de reglamentación, la Administración Federal de Seguridad de Autoristas reabrió el período de comentarios en su regla de transparencia de corredor propuesta. Cuando se trata del proceso de reglamentación, los períodos de...
El New Orleans Public Belt Railroad y Gulf Gateway Terminal LLC han anunciado una capacidad de almacenamiento ampliada para el tráfico a granel líquido en las instalaciones de Gulf Gateway en el puerto de Nueva Orleans. El terminal es un centro de almacenamiento y distribución de líquidos en 40...
The New Orleans Public Belt Railroad and Gulf Gateway Terminal LLC have announced expanded storage capacity for liquid bulk traffic at Gulf Gateway’s facility at the Port of New Orleans.
The terminal is a liquid storage and distribution hub on 40 acres at the port with access to all six Class I railroads via the NOPB. Recent expansion with the addition of a new storage tank will double storage capacity, with more additions planned.
“GCT will now be able to store 260,000 barrels of liquid product...
https://www.freightwaves.com/news/new-orleans-public-belt-railroad-expands-liquid-bulk-capacity
In a rare move for any rule in the rulemaking process, the Federal Motor Carrier Safety Administration has reopened the comment period on its proposed broker transparency rule.
When it comes to the rulemaking process, comment periods are typically 30-60 days and are rarely reopened – generally only if there was a technical error with the initial proposed documents that prevented comments from being submitted correctly or if there is new information or a public outcry regarding the...
https://www.freightwaves.com/news/check-call-broker-transparency-rule-gets-second-comment-period
When John Stephenson, founder of Stephenson & Company, started researching the transportation industry, he was stunned by how little data was available for the trucking industry.
This lack of information – combined with ongoing inefficiencies in the industry – inspired Stephenson to found his own management consulting firm and start collecting his own data.
“With operating ratios in the high 80s and even in the 90s, clearly there is room to move, and there are lessons to be learned,” Stephenson...
Ridgefield, Washington, industrial automation company Lab0 announced on Tuesday morning the launch of the first industrial humanoid-inspired system designed to fully automate inbound warehouse operations.
According to a news release emailed to FreightWaves, Lab0 has emerged after two years of secret development on the RoboGlide system to integrate multiple stages of warehouse logistics. RoboGlide is a flexible and modular system that can unload shipping containers, identify products, detect...
https://www.freightwaves.com/news/lab0-robotics-system-first-to-fully-automate-inbound-warehouse-ops
El alma de la industria de camiones son pequeños transportistas. Conseguren la mayoría de las autoridades operativas en los Estados Unidos, y aunque los grandes operadores dominan los titulares, los pequeños operadores mantienen a la industria en funcionamiento. Adam Wingfield, CEO de Innovative Logistics Group, ha pasado la segunda mitad de su carrera educando a […]
Esta entrada FreightWaves se asocia con Innovative Logistics Group para crear el libro de jugadas Aparece primero en FullAvanteNews
The trucking industry’s lifeblood is small carriers. They make up a majority of the operating authorities in the United States, and while large carriers dominate the headlines, small carriers keep the industry running.
Adam Wingfield, CEO of Innovative Logistics Group, has spent the latter half of his career educating small carriers on how to become dominant in their space, delivering business lessons on everything from sourcing freight to hiring employees to remaining compliant with necessary...