The digital world has ushered in a new era of ranking businesses. Today, everyone is looking for that five-star review that reinforces that, yes, it is the gold standard by which competitors will be compared. Five-star companies retain more of their customers, they attract more new customers, and they see sales rise as a result.
Yet in 2022, too often e-commerce brands are missing out on that five-star review, and it has nothing to do with the product they are selling. It has to do with their...
https://www.freightwaves.com/news/in-world-of-5-star-reviews-too-many-e-commerce-brands-earn-a-3