Onboarding

4 driver recruitment practices for improving retention

When was the last time your company hired a new driver only to see them quit a few months later?

It happens a lot. The reality is, when drivers quit, they tend to leave within the first six months of employment.

Whether the driver was the wrong fit, or they were unhappy with the day-to-day realities of the position, it didn’t work out, and now the company is back to square one.

No matter how many truck drivers a carrier hires, the same problem will keep happening if the business doesn’t change its...

https://www.freightwaves.com/news/4-driver-recruitment-practices-for-improving-retention

Is an inefficient hiring process pushing away drivers?

The driver shortage continues to plague the trucking industry, but is an inefficient and outdated hiring process partially to blame?

With the industry still short 78,000, according to an estimate by the American Trucking Associations, the quicker companies can fill those seats, the better. But, according to Joel Sitak, CEO of Foley, a Connecticut-based specialty screening and compliance software provider, the hiring process for drivers is usually two weeks. 

At most companies — for applicants and...

https://www.freightwaves.com/news/is-an-inefficient-hiring-process-pushing-away-drivers

Complete onboarding solution already in the palm of drivers’ hands

Onboarding new drivers is a notoriously expensive and time-consuming task. Annual driver turnover rates continue to hover around 90%, according to the American Trucking Associations. This means that carriers must dedicate a significant amount of time to conducting pre-hire screenings and performing post-hire training to keep their trucks moving as drivers rotate in and out throughout the year. 

In an industry characterized by these sky-high turnover rates, neither carriers nor drivers can afford...

https://www.freightwaves.com/news/complete-onboarding-solution-already-in-the-palm-of-drivers-hands

Drivers tell Workhound onboarding goes a long way in retention

CEO Max Farrell had a message for employers during a recent webinar about the driver feedback WorkHound compiled in 2021: “Getting training right can make a big difference.”

Farrell, in releasing the results of the feedback Workhound had received over the course of last year, said many of the comments about training tie into the big challenge of driver retention. If there are problems at the start, that does not bode well for retention later.

“You have to take care of people early if you want to...

https://www.freightwaves.com/news/drivers-tell-workhound-onboarding-goes-a-long-way-in-retention

Check Call: Do you even onboard?

Hot Takes

Image: memecreator.org

After months of building trust and showing how dependable you are during the prospecting phase, you finally get the customer to take the plunge and sign with you. New customers, new business, new opportunities for growth and growing pains.

Onboarding new business is oftentimes seen as a necessary evil. Some don’t see value in having onboarding calls with carriers that are new to the account because “we don’t want to bother the customer” or “that’s not an...

https://www.freightwaves.com/news/check-call-do-you-even-onboard