Shoppers fearful of crime at retail locations

A recent nationwide survey by Flock Safety and Zencity reveals a significant shift in consumer behavior due to escalating concerns over organized retail crime. Approximately one-third of consumers see crime at retail locations as a serious issue, prompting many to alter their shopping habits.

The survey highlights that 58% of shoppers now prefer online shopping to avoid potential in-store crime incidents. Furthermore, among those who have witnessed retail crime firsthand, 63% are more inclined...

https://www.freightwaves.com/news/shoppers-fearful-of-crime-at-retail-locations

Daily Infographic: Alternative delivery methods to avoid package theft

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Survey: Package insurance, personalization among top e-commerce shopper asks

Many e-commerce brands offer free shipping today in an effort to compete. But for many small and midsized (SMB) brands, there is a cost. Without the scale of Amazon or Walmart, shipping rates tend to be higher and technology to track those deliveries more scarce.

There is hope, though, and it appears in the form of a new survey from UPS Capital. Shoppers want personalization.

“Today, free shipping, two-day shipping and free return offers have become table stakes for e-commerce shippers looking to...

https://www.freightwaves.com/news/package-insurance-personalization-among-top-e-commerce-shopper-asks

Interest in parcel lockers grows for online shopping-addicted Americans

Nearly 14% of Americans reported being victims of a package theft in the past 12 months, according to a December survey from Finder. That equals 35.5 million Americans and an average package theft value of $156.82.

A new survey released Tuesday morning on package theft and security solutions from Pitney Bowes (NYSE: PBI) found that 30% of Americans are willing to pay more to have their package delivered to a package locker, and 53% remain concerned about packages being stolen from their doorstep.

https://www.freightwaves.com/news/interest-in-parcel-lockers-grows-for-e-commerce-addicted-americans

Porch pirates pose a greater threat than burglars, and consumers are paying the price

The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.

What is the value of goods stolen in home burglaries compared to porch package thefts? The answer might surprise you.

Americans spend a lot of money to protect their home from theft. That’s no surprise since there are 1,230,149 burglaries a year at cost of $3.4 billion. The average loss for each break-in is $2,799. No question these are BAD numbers.

Burglary is a...

https://www.freightwaves.com/news/porch-pirates-pose-a-greater-threat-than-burglars-and-consumers-are-paying-the-price